When hiring a new member of staff, we look for a friendly, approachable person who will be able to give guidance to a customer looking for a particular work of art, discuss how it has been made and be able to gauge what the customer is looking for. You will need to be comfortable talking to customers about their preferences, advising them of what may be a good piece to buy and have the confidence to recommend alternatives when they aren’t sure about your choice.
You will be responsible in ensuring that you deliver excellent customer service in the gallery, on the phone and over email, alongside taking payments, wrapping purchases, and constantly monitoring and tidying the displays.
To keep the business running smoothly you will help to close the till at the end of the day, maintain accurate sales sheets as well as creating price labels, cleaning, dusting, painting walls and plinths to keep the gallery looking smart.
The displays in the gallery and craft shop change regularly, showing artists from all stages in their career. You may be part of the team that hangs the new exhibition and meets the artist(s) delivering their work.